Data We Collect and Why We Collect It
When you open an account, we collect the information you provide directly — your name, contact details and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references tied to your wallet so deposits and withdrawals can be verified against
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your account. We also collect device data — browser type, IP address, session timestamps — to keep your account access secure and to detect unusual activity early. Within the lobby, we log which pages you visit and how long you spend there; this helps us keep
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the experience relevant to you rather than generic. We do not sell your personal data to third parties. We share data only where a legal obligation requires it or where a contracted payment processor — such as the rails behind bKash or Nagad — needs it
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to complete a transaction. Retention periods vary by data type: transaction records are kept as long as required for financial and legal compliance, while session and device logs are held for a shorter period. You may request a copy of the data we hold on you
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at any time by contacting our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.